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David Laffin : Director - Research |
- David Laffin has twenty years experience working
as a consultant in the market and environmental knowledge
industries.
- David has worked with most leading Australian companies
in the Financial Services (including Financial Literacy),
Telecommunications, Utilities, Tourism, Travel and
Environmental sectors, providing business advice relating
to research design, and insights into consumer behaviour.
- David has extensive experience in designing and
implementing customer satisfaction and advocacy projects
across a wide range of industries, and has developed
various segmentation models.
- David's attention to detail and strong project management
skills both in traditional and online research businesses
enable him to continuously deliver successful projects.
- David has a Social Science degree specializing in
Applied Social and Environmental Research.
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